Deliver the experience your customers expect

Over 90,000 e-commerce brands already use our delivery solution through their carrier partners. Join them in delivering an exceptional post-purchase experience.
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Our clients

They trust Pickme

Turn delivery into your competitive edge

Maximize your sales
Increase customer retention through reliable first-attempt delivery.
Improve customer satisfaction
Boost your NPS while reducing customer service costs related to failed deliveries.
Combine efficiency and sustainability
Offer your customers a responsible alternative and cut unnecessary CO₂ emissions caused by failed deliveries.
Over 1.5 million connections created between Keepers and parcel recipients

Trusted and appreciated by recipients

4,8/5 average satisfaction score
85% repeat usage intent
Laurent
19/01/2026
It’s so convenient to have a neighbor safely receive your parcel when you’re unavailable!
Catherine
04/12/2025
This delivery option is thoughtfully designed to make customers’ lives easier. I highly recommend it to everyone around me.
Marine
22/11/2025
Extremely helpful — I couldn’t receive the parcel myself, and I happened to meet a lovely and accommodating neighbor!

The great stories of our relay neighbors

"I never thought a simple app could change my life. Thanks to Pickme, I’ve come out of the isolation I had experienced for years due to my children’s disabilities. Today, I’ve found my smile again — I feel alive, and I love being of service. I deliver parcels free of charge to pregnant women and elderly neighbors. My goal? To promote togetherness, share genuine smiles, and even offer sweets to break the ice. After all, a smile is worth a thousand words."
Sandra, and her contagious joy for life

The great stories of our relay neighbors

“One day, a few weeks after signing up, I received a package for a neighbor I didn’t know. We arranged to meet on Monday at 4:45 PM. There was a knock at my door, and that’s how I met Denise. We got along right away — and since then, she’s become my ‘little grandma.’ She now comes over once a week to have afternoon tea together. All that thanks to a simple package.”
Pascaline, and her little grandma

The great stories of our relay neighbors

“When I saw the name on the package I had received, I was shocked: Éléonore, my childhood friend whom I had lost touch with for 15 years. One message, one coffee later, and we reconnected. It felt as if we had never been apart. Who would have thought that a simple package would bring back so many great memories?”
Nicolas, and his childhood friend

The great stories of our relay neighbors

“I had started to worry when I stopped seeing Marie, a regular customer I loved chatting with when she came to pick up her packages. Then one day, she came back, smiling… with her newborn in her arms. Her absence suddenly made perfect sense — and it was such an emotional moment!”
Justine, and the happy event

The great stories of our relay neighbors

“At first, it was just occasional deliveries and a smile here and there. Then the days went by, and now Bastien and I are inseparable. It’s amazing how everyday life can turn into a beautiful story. I never thought I would find love while receiving packages!”
Laura, and her partner
Améliorer votre satisfaction client

UnAn exceptional post-purchase experience

1. Customer order
Selection of a social pickup point at checkout, alongside retail pickup points, parcel lockers and post offices.
2. Transit
Notification of the estimated delivery date to the selected Keeper.
3. Delivery to the Keeper
Notification upon parcel arrival at the Keeper’s location, including a secure double-scan confirmation and issuance of a collection PIN code.
4. Parcel collection by the recipient
Scheduled pickup at the Keeper’s location, upon presentation of the collection PIN code.
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Delivery reinvented — efficient and sustainable for all

A carrier-integrated delivery service
No development required for retailers
Secure delivery with formal liability transfer and insurance coverage
Keepers consistently available at every delivery attempt
No refusals due to full pickup points
Complete access instructions and a verified phone contact

Ready to strengthen your OOH network with Pickme’s pickup points?

Book a meeting
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